Looks at the concept of being 'intelligent' and in being 'emotional' and then the combined concept. The course then Examines the characteristics of people that are emotionally intelligent. This is done by looking in detail at the four emotional intelligence style types (and includes how to recognize them and starting to apply each style in different circumstances).

•  Identify and interpret the significant emotions of yourself and others

•  Recognize the difference between emotional traits and emotional states and their impact on people's behavior and actions

•  Appropriately select and apply all four emotional intelligence style types

 

1. The range of your emotions

2. The links between feelings and behavior

3. Your own strengths and limitations

4. Different emotional intelligence styles

5. Self control and adaptability

6. Personal accountability and commitment

7. Your emphasis on being open versus systems-minded

8. Your emphasis on being feeling versus facts-focused

9. Your personal responses and reactions

10. Emotional intelligence competencies

The potential to adapt to different styles