is a full 12 module workshop run over four days of contact time, but comprises 30 hours overall (back in the workplace). Its focus is on the design and delivery of effective training in almost any form. After covering general learning effectiveness principles, it Focuses on storyboard-based training as one delivery technique.

1. Identify how to prepare for an effective training session
2. Learn how to develop a relevant and practical training session
3. Recognize how to evaluate the worth or contribution of a training session

1. Determining course objectives
2. Describing learning outcomes
3. Identifying the target audience(s) needs
4. Assessing training delivery options
5. Conducting rigorous training needs analyzing
6. Gathering and collating module data
7. Creating an appropriate learning climate
8. Delivering the learning
9. Reviewing the effectiveness of the course
10. Adjusting training support material
11. Following up and measuring real learning effectiveness