On the Edge: Managing High Risk Situations - presents realistic scenarios in which employees face volatile and potentially violent situations in the workplace. It demonstrates that a pattern of aggressive and/or violent behavior is usually a precursor to more serious outbursts.

This video-based training includes a 15-minute scenario compilation a leader's guide for managing discussions and activities as well as five participant workbooks. The content is concise supported by vignettes and photography.

Suggested solutions are offered for appropriate resolutions as well as describing preventive actions that could have been taken.

Ideal for environments with high-stress tendencies, as well as for awareness-heightening purposes.

AUTHOR: Dan Thompson
FORMAT: Video package