Views the ability to influence as one of the most important and powerful skills that we can develop in an attempt to deal successfully with other people.

•  Demonstrate the different kinds of influence that can be exerted

•  Show how 'push' and 'pull' styles of influence operate

•  Provide a means to understand how we can influence others

 

1. The nature of influencing

2. Types of influencing style

3. The use of influencing power

4. How influence is exerted

5. 'Push' styles of influence

6. 'Pull' styles of influence

7. Responses and reactions to influence

8. The skills of influencing

9. How we are influenced

10. How we influence others

11. How influencing strategies can be adjusted