Provides a step-by-step guide to identifying the need for assistance and how entrusting other people with tasks in managed and organized ways can lead to significant benefits and advantages.

•  Identify the four stages of the delegation cycle (Understand, Plan, Execute and Review)

•  Recognize the characteristics of effective and ineffective delegation strategies and actions

•  Learn some personal skills and behaviors that might assist in achieving your own future delegation goals

 

1. What is delegation?

2. Deciding whether delegation is for you

3. Determining other people's capabilities

4. Taking the first delegation steps

5. General delegation principles to follow

6. The selection of capable people

7. Clear and confident communications

8. Standards and targets of achievement

9. Delegation reporting and feedback systems

10. Capturing your own personal learning

11. Moving on and improving your skills